Jammu, Nov 4 (KNS): Northern Railway's Jammu Division has put in place special arrangements to manage the anticipated passenger rush during Diwali and Chhath Puja, deploying additional security personnel, strengthening surveillance and activating round-the-clock control rooms at major railway stations.

According to an official statement issued on Wednesday, the arrangements are aimed at ensuring safe and comfortable travel, effective crowd management and punctual operation of trains during the festive season.

Additional personnel from the ticket-checking staff, Railway Protection Force (RPF), Government Railway Police (GRP) and Scouts and Guides have been deployed at major stations, particularly Jammu Tawi, to regulate passenger movement and provide assistance.

The division has intensified round-the-clock CCTV surveillance at entry and exit points, platforms, foot overbridges, waiting halls and circulating areas to monitor crowds and prevent security-related incidents.

To reduce congestion at ticket counters, additional booking counters have been opened, while facilitators have been deployed at Automatic Ticket Vending Machines (ATVMs) to assist passengers.

Railway authorities have also encouraged passengers to use the UTS mobile ticketing facility and the RailOne application to avoid long queues and promote digital ticketing.

The statement said 24-hour war rooms and emergency control rooms have been activated at major stations to monitor railway operations in real time.Click Here To Follow Our WhatsApp Channel

These control rooms will coordinate with commercial, operating, security, signal and telecom, engineering, electrical, carriage and wagon, and medical departments to ensure prompt response to operational requirements.

Senior railway officials are also closely monitoring train movements to maintain punctuality and ensure adherence to scheduled timetables.

For passenger convenience, the division has ensured the functioning of escalators and lifts, while regular announcements are being made to provide updated information about train arrivals, departures and platform allocations.

Medical teams have also been directed to maintain adequate arrangements for doctors, first-aid facilities and wheelchairs at railway stations.

The Jammu Division has appealed to passengers not to carry inflammable materials or firecrackers during train journeys, warning that transporting such items is a punishable offence and poses a serious risk to passenger safety.

Passengers have been advised to follow railway announcements and contact helpline number 139, the National Train Enquiry System (NTES) application or the official railway website for assistance and travel-related information.

The division reiterated its commitment to ensuring safe, orderly and uninterrupted railway services during the festive rush. (KNS)