Srinagar, Aug 27(KNS): Bharti Airtel has announced special measures to assist its customers in Jammu, Kashmir, Ladakh, and Himachal Pradesh, where unprecedented rains and extreme weather have caused significant disruptions to telecom services.
Recognizing the vital importance of staying connected during such challenging times, Airtel is committed to ensuring uninterrupted communication for its users in the affected regions.
To support prepaid customers whose plans are due to expire this week, Airtel is offering a three-day extension, which includes unlimited calls and 1GB of data per day, even if they are unable to recharge For postpaid and broadband customers, the company has introduced a three-day grace period on bill payments, ensuring that services remain uninterrupted despite the difficulties faced.Click Here To Follow Our WhatsApp Channel
Additionally, Airtel has enabled Intra-Circle Roaming (ICR) in Jammu, Kashmir, and Himachal Pradesh, allowing customers to remain connected through other available networks in the region.
Airtel’s teams are actively working on the ground to restore full services as quickly as possible. The company expresses its solidarity with the people affected by the extreme weather and reaffirms its dedication to keeping communities connected during these trying times.
An Airtel spokesperson stated, “We stand with the people of these regions and are committed to supporting them by maintaining vital communication channels amidst these disruptions.”(KNS).