J&K revenue department acts tough over delay in online services

Chief Secretary directs DCs to issue notices, take appropriate action under PSGA

Chief Secretary directs DCs to issue notices, take appropriate action under PSGA

 Srinagar, Nov 03 (KNS): The Jammu and Kashmir Revenue Department has cracked a whip over delay in delivering of revenue services at tehsil level offices and has asked deputy commissioners concerned to issue notices and take appropriate action under Public Service Guarantee Act.

According to an order, a copy of which lies with KNS, J&K Chief Secretary has as taken a serious note of delay in delivery of online services as mandated under Public Service Guarantee Act-2011 (PSGA).

The order states that he has desired full implementation of auto appeal system for all the online services of Revenue department and has also asked for analysing the data on auto appeal portal to identify the officers with highest pendency beyond stipulated timelines under PSGAz

It added he has directed for strict disciplinary action against those with highest pendency of cases during the vigilance week. 

“After analysing data on auto appeal portal, the offices has been found having the highest pendency.”

Per the order, the Chief Secretary has directed deputy commissioners concerned to issue notices to defaulters to seek their replies and take disciplinary action as provided. (KNS)

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